Water damage? Here's how to proceed correctly

Water damage can happen to anyone – burst pipes, flooding, or rainwater intrusion. By reacting quickly , you can prevent further damage and protect your rights. Risk-BOT helps you report the damage correctly, both digitally and personally

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Water damage: How to act correctly

Why a quick response is crucial in water damage cases

  • Prevention of consequential damage (mold, structural problems)

  • Meet deadlines for insurance purposes

  • Secure documentation for damage claims

Step-by-step: Report water damage

  1. Document the damage: photos, videos, notes

  2. Prepare cost estimates and invoices

  3. Submit online via Risk-BOT

  4. Digital testing by AI

  5. Personal inspection by Roland (Chamber of Industry and Commerce)

Tips for communicating with the insurance company

  • Document all damages thoroughly

  • Take photos from multiple angles

  • Submit all documents in full

  • Prefer written communication

Practical example

Customer Meier reported a burst pipe, the initial assessment of which was unclear. With the help of Risk-BOT and a personal review by Roland, he received €1,500 in compensation , including consequential damages that might otherwise have gone unclaimed.

This is how it continues

Check your water damage now:
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Frequently Asked Questions

Who pays for damage caused by heavy rain or flooding?
The insurance company checks the coverage. Risk-BOT helps you submit your claim correctly.

What documents do I need?
Photos, cost estimates, invoices, and possibly expert opinions.

This is how claims assistance works

Report damage online – quick & easy

Assign a craftsman or workshop from North Rhine-Westphalia

Have the repair done on site

Final report & communication with the insurance company

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