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Travel insurance not paying out? How Risk-BOT saved the Meier family's vacation
"The Meier family lost their luggage during their holiday and their travel insurance refused to pay. Risk-BOT helped to settle the claim digitally and easily within 5 days."
Holidays are supposed to be relaxing – but what if your luggage suddenly disappears and your travel insurance doesn't pay out ? That's exactly what happened to the Meier family on their summer holiday in Spain. The lost suitcases and the hesitant insurance company caused stress and uncertainty. With Risk-BOT, they quickly found a solution that saved their holiday.
The specific case of damage
On July 22, 2025, the Meier family landed at Madrid airport – and all their luggage was gone. The travel insurance company demanded endless forms and delayed the payout.
The Meiers contacted Risk-BOT . We helped them digitally document the loss, submitted all the documents via WhatsApp, and contacted the insurance company directly.
The solution
Thanks to precise documentation and fast digital communication, the insurance company was unable to delay the payout any further. Within five days, the family received full reimbursement for luggage and replacement purchases – and were able to enjoy the rest of their vacation without any worries.
Tips for similar cases
Document everything immediately: photos, receipts, luggage lists.
Use digital assistance: Risk-BOT enables fast submission via WhatsApp.
Act early: The sooner you take action, the faster the regulation.
Review rejections: Not every delay is final – targeted intervention can help.
Conclusion
Lost luggage doesn't have to be a nightmare. With Risk-BOT , you get fast, uncomplicated help and can get your vacation back on track.
Act now: Has your travel insurance company hesitated or rejected your claim? Contact Risk-BOT and enforce your claims quickly and reliably.