Save contact & open chat
Save 01577 1621006 as "Risk-BOT" or click directly on "Start Chat". You can reach us immediately in any emergency – no matter where you are.
Report damage via WhatsApp – no phone call or forms required
Your insurance buddy on your phone: Report a photo or voice message vacation (e.g., Dubai) or when working remotely .
No phone needed. No PDF forms. WhatsApp – just like chatting with friends.
Report damage now via WhatsApp No form, no phone call – you start directly in the chat.
Report damage via WhatsApp – it's that easy!
You don't need any technical expertise or the hassle of dealing with a hotline. Three steps – all in the chat.
Send a photo or voice message
Take a photo of the damage or record a short voice message . No endless forms, no lengthy emails.
We will handle the processing
We check your insurance, tell you honestly what's included, and guide you through the reporting process – step by step in the chat.
Your benefits with Risk-BOT via WhatsApp
Ideal if you dislike making phone calls , are on the go, or simply don't have the headspace for paperwork.
Photo check instead of forms
Simply take a photo of the damage or relevant documents. We'll check immediately whether and how your insurance can pay.
Easily submit receipts & letters
Photograph invoices, reminders or letters from the insurance company and send them via WhatsApp – we take care of the submission and correspondence.
Plain language instead of legal paragraphs
"Insurance jargon"? Send us a picture of the letter and we'll explain it to you in plain German, what's going on and what you should do.
Perfect for remote work & vacation
Whether you're working from home , co-working abroad , or on vacation in Dubai : your claims support is on your mobile phone – no time pressure, no German hotline, no stress.
Works worldwide
As long as you can use WhatsApp, you can reach your Risk-BOT. Just write to us, even if you're not currently in Germany.
Remote-friendly
No "Please call between 9 am and 5 pm". You get in touch when it suits you – we'll reply as quickly as possible in the chat.
Like an insurance buddy
You don't need to be an insurance professional. You write in everyday language, we translate it into insurance logic and take care of the rest.
Frequently Asked Questions (FAQ)
Still unsure? Here you'll find answers to frequently asked questions about the Risk-BOT WhatsApp service.
Does Risk-BOT's WhatsApp service cost anything?
For you as a user, the WhatsApp service from Risk-BOT is generally free. Only the usual data charges from your mobile provider for using WhatsApp may apply.
Which insurance companies does the service work with?
We can help you with many common insurance policies, such as home contents, liability, accident, building, or mobile phone insurance. Simply send us your contract or a photo of the policy via WhatsApp so we can review your specific case.
Can I reach you while on vacation or from abroad?
Yes. As long as you can use WhatsApp, you can reach Risk-BOT – whether you are working from home, abroad or on vacation, for example in Dubai.
What do I do if I don't have all the documents yet?
Please contact us directly anyway. Send us what you already have, for example, photos of the damage. We'll tell you which documents will be important later and how you can most easily submit them.
Do I still need to call my insurance company?
In many cases, we handle the communication with the insurance company for you or prepare everything so that you only need to confirm. Whether a phone call is necessary depends on the insurer and the type of claim – we'll tell you exactly what to do in the chat.
Data privacy without marketing spam
Your data will be used exclusively for processing your inquiries and damage reports. No sales, no mandatory newsletter subscriptions, no hidden advertising.
Ask your question via WhatsAppOr would you prefer the classic approach?
You can also reach us by phone at 01577 1621006 .
You can also reach us by phone at 01577 1621006 .