Online Support Center

CENTRAL HELP

Damage happened? No worries. Just get in touch via WhatsApp.

photo
Chat
Cash
[ 01 ] DIRECT HELP
Roland Richert
Roland will personally review your case

REPORT DAMAGE

No matter what happened: Send us photos and information directly via WhatsApp. We'll sort it out for you.

Start WhatsApp Report
Free initial assessment
[ 02 ] QUESTIONS?

EXPERT CHAT

Are you unsure or do you have a question about your contract? Write to us briefly, and we'll give you honest advice.

Chat with Roland
Response usually in under 30 minutes.
[ 03 ] SERVICE LOGIC

QUICK-FAQ

You send us photos of the damage via WhatsApp. We check the coverage and handle all correspondence with the insurance company.

It's the fastest way. You don't have to wait on hold and you have all the information in black and white in your chat history.

The initial assessment is always free. Support is included for members (€12/year); otherwise, we work transparently on a success-fee basis.

Roland Richert

Hi, I'm Roland.

"Others just sell you insurance policies. We're your bodyguard when things really go wrong. Open WhatsApp, send us the claim – we'll get your money back."

⚡ REAL-TIME HELP
🛡️ INDEPENDENT
📸 PHOTO REPORT
🚀 NO FAX POLICY