Pet sick? Risk-BOT saves Max's cat in the shared apartment

A sick pet means stress – especially when the insurance doesn't cover the vet bills . Max, 23, from a shared apartment in Berlin, experienced exactly that: His cat suddenly became ill, the insurance company refused to reimburse him, and he didn't know how he was going to manage the costs.

With Risk-BOT, he was able to report the damage digitally and easily via WhatsApp – and received the money for the treatment back within just three days.

Pet sick cat health insurance
Pet insurance explained briefly

The specific case of damage

Max's cat suddenly developed health problems that required immediate treatment. The pet insurance company initially refused to cover the costs because forms were missing and deadlines were not met.

Max contacted Risk-BOT directly via WhatsApp. We reviewed the documents, created the damage report digitally, and contacted the insurance company.

The solution

Thanks to fast digital communication and precise documentation, the insurance company was unable to delay the payout any further. Max received reimbursement for the veterinary costs within three days

Tips for young pet owners

  • Document everything immediately: veterinary reports, invoices, and photos.

  • Use digital assistance: Risk-BOT makes reporting damages via WhatsApp quick and easy.

  • Act early: The faster you take action, the faster the payout.

  • Compare affordable insurance policies: You can find an example of an affordable cat health insurance policy here in the comparison calculator.

  • Check insurance rejections: Often, targeted intervention is enough to secure payment.

Conclusion

For young people living in shared apartments or alone, a sick pet can quickly lead to stress. Risk-BOT provides fast, digital help and handles communication with the insurance company – so you can focus on your pet .

Act now: Pet sick & insurance won't pay? Simply follow Max's path and contact Risk-BOT via WhatsApp: 01577 1621006

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