KLEINKLECKERSDORF – After a mere 22 years, 7 months, and 3 days of waiting, Mrs. Labertasche (63) has finally received a response to her application for vision insurance – by carrier pigeon. Unfortunately, the message was illegible, as the bird had temporarily stopped working as a postman in the Eifel region. The insurance company now recommends resubmitting the form in triplicate – preferably on parchment, sealed with wax.

But suddenly the insurance world is turned upside down: Risk-BOT , a smart, digital AI coach, changes the everyday life of applicants – and throws fax machines, hole punchers and folders out of whack.

🎤 Voices from everyday insurance life:

“I don’t know what this internet thing is all about,” says Mr. File Lover (58), claims adjuster at Analog General Insurance. “Digitization is jeopardizing our most important core competency: the answering machine with the 1996 recording.”

Insurance agent Hugo Formularfreund, known for his 43-page application documents, is outraged: "Risk-BOT answers customer questions in seconds! Where's the fun in the four-week limbo?" According to Formularfreund, the development leads to "dehumanized efficiency" and "incredibly little coffee and cake time in the back office.".

However, Mrs. Chatterbox is thrilled: "Since Risk-BOT, I haven't had to Google 'fax machine' anymore! It answers everything – without me having to listen to the insurance company's hold music. I'm almost experiencing withdrawal symptoms!"

🎓 Expert assessment:

According to Professor Dr. Alfred Veraltet, emeritus insurance expert from Bad Bürokrathausen, Risk-BOT is "a ticking time bomb for our bureaucratic culture." His recently published book, "Digital is Unsocial – Why Paper Provides Warmth," warns of the consequences of paperless claims reporting.

Risk-BOT itself dryly retorts:
"I help faster, cheaper, and without any commission considerations. I don't have a closing time, no drawer, and no interest in call center flirting. Welcome to the present."

While traditional insurance companies are now considering switching to smoke signals 2.0 ("with Bluetooth smoke for young people"), Risk-BOT has long offered smart claims services, contract analyses and tariff optimization – without faxes, without platitudes, without form torture.

The Analog General's final suggestion for claims settlement:
"Please submit your application for digital transformation in duplicate by mail. Processing time: 8 to 12 light-years."