FAQ

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  • What is covered?

The "Best" tariff offers a coverage amount of 50 million euros. Additional benefits include coverage for bad debts and the loss of rental keys up to 50,000 euros

  • What is excluded?

The specific exclusions are not listed in detail. It is therefore recommended to carefully review the insurance terms and conditions to identify any potential exclusions

  • Coverage amounts

The coverage amount of 50 million euros in the "Best" tariff is considered very high. The "Smart" tariff offers a coverage amount of 10 million euros

  • Deductible

Information regarding the amount of the deductible is not provided in the available sources. It is advisable to inquire directly with ERGO

 

  • Contribution amount

The annual premium for the "Best" plan, which includes coverage for default and key loss, is €110.23. The "Smart" plan, with the same additional benefits, costs €100.78 annually

  • Payment terms

The fees are payable annually. Information on other payment options or possible discounts is not available

  • Contribution development

No specific information is available regarding the development of contributions over time

 

  • Contract duration

The contracts have a term of one year.

  • Waiting times

No waiting periods are mentioned before the insurance coverage begins

  • Obligations

The policyholder's specific obligations are not described in detail. It is recommended to review the policy terms and conditions in this regard

  • Claims settlement

Customer reviews indicate delays in claims processing. One customer reports a processing time of at least six weeks.

 

  • Accessibility

ERGO offers various contact options, including telephone, fax and email.

  • Advice

No specific information is available regarding the quality of the advice

  • Online service

Information regarding an online portal or app is not available

  • Customer reviews

On Finanzfluss, ERGO receives an average rating of 2.4 out of 5 stars, based on 106 reviews. 21% of the reviews are positive, 20% neutral, and 59% negative.

 

  • Comprehensibility

No specific information is available regarding the comprehensibility of the insurance terms and conditions

  • comparability

ERGO's tariffs were evaluated in various tests. In the Stiftung Warentest test, the "Best" tariff received a very good rating.

  • Reviews

Independent tests, such as the one conducted by Stiftung Warentest, give ERGO's "Best" tariff a positive rating

Target groups

The "Best" tariff is particularly suitable for people who want a high coverage amount and additional benefits such as default coverage and key loss protection.

  • Special features

The high coverage amount of 50 million euros and the included default coverage as well as key loss protection highlight the "Best" tariff

  • sustainability

ERGO has no information on sustainable or ethically sound options

Based on available information, ERGO's private liability insurance receives 3 out of 5 stars. The high coverage amount and comprehensive benefits of the "Best" plan are particularly noteworthy. However, customer reviews indicate room for improvement in service and claims handling.

Product test: ERGO private liability insurance

Private liability insurance: expensive mishap

ERGO Insurance offers various tariffs in the area of ​​private liability insurance, including "Best" and "Smart". The following evaluation of these tariffs focuses on scope of coverage, costs, terms and conditions, service, and transparency.

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