Reporting damage via WhatsApp: Does that really work?
Summary: Yes. And better than you think.
Here are 3 reasons why WhatsApp is the hidden boss when it comes to insurance claims:
✅ 1) Photos + voice message = best combination
No forms, no portals, no fuss.
Send a photo, explain briefly → done.
📁 2) You have automatically documented everything
WhatsApp saves chats, images, and timestamps.
Insurance companies love that kind of thing (even if they would never admit it).
🔁 3) No waiting on the hotline
No waiting on hold, no "Please select 3 to report damage".
You send → response received.
How it works:
Photograph the damage
Voice message about it
Send → I'll sort this for the insurance company