Insurance claim? As a member, you can call your expert directly.
No call center, no waiting line: As a Risk-BOT member, you have an exclusive claims hotline directly to Roland – plus WhatsApp if you prefer to write.
For Risk-BOT members only. Direct line to Roland. No anonymous hotline.
Exclusive member service
Call Roland directly now
When there's a fire – accident, major damage, police, lawyer – you are not alone.
01571 71621006 Standard mobile phone plan, no hidden hotline fee. For Risk-BOT members only.
You're a member, but talking on the phone isn't really your thing? Then message me on WhatsApp:
write on WhatsApp Perfect for documents, photos and quick questions – at your own pace.
Direct line: You won't end up in a hotline, but directly with Roland Richert.
Strategy instead of small talk: We'll discuss what you should tell the insurance company – and what you'd rather not.
On equal terms: No technical jargon, but plain language, so you can understand the plan again.
When do you call, when do you text?
Hotline (call) – ideal for:
- • Accident or major damage that you are unable to handle
- • Police, lawyer, or opposing insurance company involved
- • when you need a tactic quickly (“What do I say now?”)
- • if you are emotional and need someone to help you sort things out
WhatsApp – perfect for:
- • Send photos of the damage or documents
- • brief follow-up questions regarding letters from the insurance company
- • if you hate talking on the phone or can't right now
- • if you want to write in peace in the evenings or while traveling
Members only
Risk-BOT Community on WhatsApp
In addition to the hotline, as a member you have access to the Risk-BOT Community:
- • Warnings about new insurance tricks & traps
- • Lessons learned from real-life damage cases – anonymized, but brutally honest
- • Answers to questions everyone is thinking, but no one in the call center is asking
FAQ about the Member Claims Hotline
Is the claims hotline only for Risk-BOT members? Yes. Direct access to Roland is an exclusive service for members. If you are not a member, first select your membership and activate VIP support.
Am I speaking to a call center or directly to Roland? You're speaking directly to Roland Richert – almost 30 years of experience in the insurance industry. No call center, no script, just honest advice.
When should I call and when is it better to text? Call in case of accidents, major damage, or problems with the police/lawyer. WhatsApp is perfect for photos, documents, and quick questions.
What if I'm not a member (yet)? Then you can choose your membership below and secure access to hotline, WhatsApp support and quick checks.
Not a member yet? Choose your membership here and activate VIP support in case of damage.