TARGO Versicherung AG is an established provider of insurance services in Germany and part of the Talanx Group. The company offers a wide range of insurance products that appeal to both private individuals and businesses. With its focus on customer satisfaction, innovative products, and financial stability, TARGO Versicherung has earned a solid reputation in the industry. In recent years, the company has consistently received positive ratings from independent institutes and places great emphasis on sustainability and social responsibility.
Rating of TARGO Insurance AG
Customer satisfaction:
TARGO Insurance enjoys generally good customer satisfaction, reflected in numerous positive reviews. Customers particularly appreciate the personal service and the prompt handling of inquiries. On platforms such as Trustpilot and ProvenExpert, the company achieves average ratings of around 4 out of 5 stars, indicating solid customer satisfaction.
Financial stability:
TARGO Versicherung AG is in a sound financial position and is among the most stable companies in the German insurance market. It is part of the Talanx Group, one of the largest insurance companies in Europe. According to various rating agencies, TARGO has a strong financial foundation that helps it operate reliably even in challenging economic times.
Services and products:
TARGO offers a wide range of products, from private health insurance to life and pension insurance, as well as property and casualty insurance. The insurance products are tailored to customer needs and offer good value for money. The flexible options for young people and families are particularly noteworthy.
Claims settlement / goodwill:
Claims settlement at TARGO Insurance is generally rated positively. The company is characterized by its fast and uncomplicated processing of claims. TARGO also demonstrates flexibility in many cases when making goodwill decisions, which strengthens customer trust.
Sustainability and Corporate Social Responsibility:
TARGO pursues a clear sustainability strategy, which is implemented in various areas, including environmentally friendly products and the support of social projects. Regarding Corporate Social Responsibility (CSR), the company focuses on long-term partnerships and actively contributes to the promotion of education and health.
Assessment by independent institutes
TARGO insurance has performed well in various tests conducted by independent organizations such as Stiftung Warentest and Finanztest. Its products offer good value for money and have frequently received "very good" or "good" ratings. Particularly noteworthy are the transparent communication during contract negotiations and the efficient claims handling.
Advantages and disadvantages of TARGO insurance
Advantages:
- Good value for money : Especially for the product packages for young families and career starters.
- High customer satisfaction : Positive reviews on Trustpilot and ProvenExpert.
- Fast claims settlement : Uncomplicated and fair handling of claims.
- Sustainability and social responsibility : Engagement in social projects and environmentally friendly initiatives.
Disadvantages:
- Pricing structure for some products : For certain insurance packages, the prices may be slightly higher compared to other providers.
- Customer service : Some customers report longer waiting times when contacting customer service by phone.
Average ratings from Trustpilot and ProvenExpert
- Trustpilot : 4 out of 5 stars (very good). Customers particularly praise the friendly service and fast claims processing.
- ProvenExpert : 4.2 out of 5 stars (good). Here too, the competent advice and clear communication are praised.
Conclusion regarding TARGO Insurance AG
TARGO Insurance AG is a reliable and stable insurance provider that impresses with transparent products, fast claims processing, and positive customer reviews. Its solid financial foundation and broad range of services make the company an attractive choice for private customers. TARGO also demonstrates its commitment to sustainability and social responsibility. While there are some minor criticisms, such as regarding pricing and customer service, overall, TARGO Insurance offers a very good overall package for its customers.